Refund policy
At Riglozi Vastraa, every outfit is packed with care to reach you in perfect condition.
If you receive a damaged, defective, or wrong product, you can request a return within 48 hours of delivery.
Return or Exchange Eligibility
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Returns/Exchange are accepted only for damaged, defective, or incorrect products.
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The item must be unused, with original tags and packaging intact.
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Customers must share a clear unboxing/opening video as proof at the time of raising the return/exchange request.
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The video must clearly show the parcel opening, product condition, and order details.
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Customers are required to ship the return/exchange product at their own expense.
Refund Process
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Once the returned product is received and verified, your refund will be processed within 48 hours.
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Refunds are made to your original payment method or issued as store credit, as preferred.
For any return or refund queries, please contact our support team via email or WhatsApp (+91 7990191966), along with your order number and unboxing video.
We value your trust and ensure every Riglozi Vastraa piece brings joy to your wardrobe.
